Privacy Policy

Effective Date: January 13, 2026 | Last Updated: January 13, 2026

DRGNRewardsCo ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our redemption portal and related services ("Service").

By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Information You Provide

Data Type Purpose
Username Account identification and balance lookup
Password (hashed) Authentication
XRP Ledger Wallet Address Token delivery
Email Address (optional) Support communication

1.2 Information Collected Automatically

1.3 Blockchain Data

When you provide your wallet address and request redemptions, we access publicly available blockchain data including:

Note: The XRP Ledger is a public blockchain. All transactions are permanently recorded and publicly visible.

2. How We Use Your Information

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your data based on:

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

4.2 Third-Party Integrations

4.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

Data Type Retention Period
Account Data Until account deletion + 90 days
Transaction Records 7 years (legal/tax requirements)
Support Communications 3 years
Usage Logs 1 year
Fraud Prevention Data 7 years

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

To exercise these rights, contact us at support@drgnrewards.com. We will respond within 30 days.

7. Data Security

We implement reasonable security measures including:

However, no system is 100% secure. We cannot guarantee absolute security of your data.

8. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction, including the United States. We implement appropriate safeguards including Standard Contractual Clauses where required.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.

10. Cookies and Tracking Technologies

10.1 Types of Cookies Used

10.2 Managing Cookies

You can disable cookies through your browser settings. Note that disabling essential cookies may affect Service functionality.

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any information.

12. Do Not Track

Some browsers have a "Do Not Track" feature. We currently do not respond to DNT signals, but we limit tracking to essential analytics.

13. California Privacy Rights (CCPA)

California residents have additional rights under the CCPA:

We do not sell your personal information.

14. Nevada Privacy Rights

Nevada residents may opt out of the sale of personal information. Contact us to submit an opt-out request. We do not currently sell covered information.

15. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service constitutes acceptance of the updated policy.

16. Contact Us

For privacy-related questions, data requests, or concerns:

By using DRGNRewardsCo, you acknowledge that you have read and understood this Privacy Policy.