Terms of Service

Effective Date: January 13, 2026 | Last Updated: January 13, 2026

1. Acceptance of Terms

By accessing or using the DRGNRewardsCo redemption portal ("Service"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and DRGNRewardsCo ("Company," "we," "us," or "our").

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Service after any modifications constitutes acceptance of the updated Terms.

2. Description of Service

DRGNRewardsCo operates a token redemption platform that allows users to exchange virtual coins earned through third-party applications (such as GridMem) for DRGN tokens on the XRP Ledger. The Service includes:

• Balance lookup and display
• Wallet address registration
• Token redemption requests
• Customer support

3. DRGN Token Disclaimer

• NO MONETARY VALUE: DRGN tokens have NO guaranteed, promised, or implied monetary value. They are digital collectibles and rewards only.
• NOT CURRENCY: DRGN tokens are NOT currency, securities, investments, or financial instruments of any kind.
• NOT REDEEMABLE FOR CASH: DRGN tokens cannot be exchanged for fiat currency, cryptocurrency with established value, or any other form of payment through DRGNRewardsCo.
• NO INVESTMENT: DRGN tokens should NOT be purchased, acquired, or held as an investment. We make NO representations about future value.
• SPECULATIVE: Any third-party market value is purely speculative and outside our control.
• NO BUYBACK: DRGNRewardsCo has NO obligation to buy back, repurchase, or refund DRGN tokens under any circumstances.

4. Eligibility

To use the Service, you must:

• Be at least 18 years of age (or the age of majority in your jurisdiction)
• Have the legal capacity to enter into binding contracts
• Not be prohibited from using the Service under applicable laws
• Not be located in a jurisdiction where use of blockchain tokens is prohibited
• Not be on any government sanctions list

By using the Service, you represent and warrant that you meet all eligibility requirements.

5. User Responsibilities

You are solely responsible for:

• Wallet Security: Maintaining the security of your XRP Ledger wallet, including private keys, secret numbers, and access credentials
• Wallet Activation: Ensuring your wallet is properly activated with the required XRP reserve
• Trustline Setup: Correctly configuring the DRGN trustline in your wallet before requesting redemptions
• Accurate Information: Providing accurate wallet addresses and account information
• Compliance: Complying with all applicable local, state, national, and international laws
• Tax Obligations: Any tax obligations arising from receiving or transacting DRGN tokens

6. Wallet and Transaction Requirements

Before requesting a redemption, you must:

• Have a valid XRP Ledger wallet (we recommend Xaman)
• Activate your wallet with a minimum of 1 XRP
• Establish a DRGN trustline to the official issuer address
• Verify your wallet address is correct

WE ARE NOT RESPONSIBLE FOR:

• Tokens sent to incorrect wallet addresses provided by you
• Failed transactions due to missing trustlines
• Failed transactions due to unactivated wallets
• Lost tokens due to wallet security breaches on your end
• Delays caused by XRP Ledger network issues

7. Redemption Process

Redemption requests are subject to:

• Minimum redemption: 100 coins
• Maximum redemption: 100,000 coins per request
• Daily redemption limits may apply
• Processing time: 24-72 hours (may be longer during high volume)
• Manual review for fraud prevention

We reserve the right to:

• Refuse, delay, or cancel any redemption request
• Require additional verification
• Modify redemption limits without notice
• Suspend redemptions temporarily or permanently

8. Refunds and Failed Transactions

If a DRGN token transfer fails due to technical issues on our end (not due to user error such as wrong address or missing trustline), we may, at our sole discretion, refund the coins to your account balance. We are under NO obligation to refund or retry failed transactions.

9. Prohibited Activities

You agree NOT to:

• Use the Service for money laundering, terrorist financing, or other illegal activities
• Attempt to exploit, hack, or attack the Service or XRP Ledger
• Use automated systems, bots, or scripts to interact with the Service
• Create multiple accounts to circumvent limits
• Provide false or misleading information
• Interfere with other users' use of the Service
• Resell, redistribute, or commercialize the Service without authorization
• Attempt to reverse-engineer the Service

10. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on the Service are owned by DRGNRewardsCo or our licensors. You may not copy, reproduce, distribute, or create derivative works without our express written consent.

11. Third-Party Services

The Service integrates with third-party services including:

• GridMem (game platform)
• XRP Ledger (blockchain network)
• Xaman/XUMM (wallet provider)

We are NOT responsible for third-party services, their availability, security, or any losses arising from their use.

12. Limitation of Liability

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED
• WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE VALUE OF COINS YOU REDEEMED IN THE 12 MONTHS PRIOR TO THE CLAIM
• WE ARE NOT LIABLE FOR ANY LOSS OF TOKENS, DATA, PROFITS, OR BUSINESS OPPORTUNITIES
• WE ARE NOT LIABLE FOR MARKET VALUE FLUCTUATIONS OF DRGN TOKENS
• WE ARE NOT LIABLE FOR ACTIONS OF THIRD PARTIES INCLUDING BLOCKCHAIN NETWORK ISSUES

13. Indemnification

You agree to indemnify, defend, and hold harmless DRGNRewardsCo, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Your violation of any applicable laws
• Your negligence or misconduct

14. Dispute Resolution

Binding Arbitration: Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in [Your State], and the arbitrator's decision shall be final and binding.

Class Action Waiver: YOU AGREE TO RESOLVE DISPUTES ON AN INDIVIDUAL BASIS AND WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to conflict of law principles.

16. Termination

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination:

• Your right to use the Service ceases immediately
• Any pending redemptions may be cancelled
• We are not obligated to return or transfer any tokens or coins

17. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and DRGNRewardsCo regarding the Service.

19. Contact Information

For questions about these Terms:

• Email: support@drgnrewards.com
• Website: drgnrewards.com

By using DRGNRewardsCo, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.