To receive DRGN tokens, you need the Xaman wallet (formerly XUMM) - the most trusted XRP Ledger wallet.
Get the app from xaman.app or search "Xaman" in your app store (iOS/Android).
Follow the setup wizard. Write down your secret numbers and store them safely - they're the only way to recover your wallet!
Your address starts with r (e.g., rHb9CJAWyB4rj91VRWn96DkukG4bwdtyTh). You'll need this for redemptions.
The XRP Ledger requires a minimum of 1 XRP to activate any wallet. Without this, your wallet cannot receive any tokens (including DRGN).
Tip: We recommend having at least 2-5 XRP to cover the activation and future transaction fees.
The XRP Ledger uses "trustlines" to receive tokens. You must create a DRGN trustline before we can send you DRGN tokens.
Make sure your wallet is activated with at least 1 XRP.
Tap the + button on your home screen, then select "Add asset" or "Trust set".
When prompted, enter the following:
Xaman will ask you to sign the trustline transaction. Slide to approve.
Your wallet is now ready to receive DRGN tokens. You can request a redemption!
In Xaman, go to your wallet and look for "DRGN" in your token list. If you see it (even with 0 balance), your trustline is active.
You can also check on XRPL Explorer by entering your wallet address.
100 coins = 1 DRGN token
Examples:
Note: DRGN tokens are rewards with no guaranteed value. See our Terms of Service for details.
Redemptions are processed within 24-72 hours. If it's been longer, check:
If all checks pass, contact support with your username and wallet address.
This means you need to set up a DRGN trustline in your Xaman wallet. See the "Setting Up DRGN Trustline" section above. Once set, we'll automatically retry your payout.
If we can't send your DRGN (e.g., invalid wallet address), your coins will be refunded to your GridMem account within 3 days.
Yes! You can update your wallet address in the redemption portal before requesting a new redemption. Or contact support to update it.
Xaman (formerly XUMM) is a secure, non-custodial wallet for the XRP Ledger. It's the safest way to store and manage XRP and tokens like DRGN. Download at xaman.app.
Yes. We never store your private keys or wallet passwords. Your Xaman wallet is completely under your control. See our Privacy Policy for details.
Email support@drgnrewards.com with subject "Account Deletion" and your username. We'll process your request within 30 days.
Make sure you have the latest version of Xaman installed. Try closing and reopening the app. If on desktop, you may need to scan a QR code with your phone.
Make sure you're entering your exact GridMem username (case-insensitive). If you just created your account, wait a few minutes and try again.
Balances sync every few minutes. If you just finished a game, wait a moment and refresh. If the issue persists, contact support.